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Suspensions and Reviews


Some circumstances may result in your application being suspended for up to 12 months. Following the suspension period the application can be reassessed. These circumstances may include:

  • Applicants in the bronze and general band who have bid and then refused three offers will have their application suspended for six months. This includes refusals of adapted accommodation which would have been suitable
  • Prisoners who do not have a release date
  • If we find out that you have become ineligible or none qualifying to remain on the register, we will suspend your application whilst we carry out our enquiries. This may be because of rent arrears and anti social behaviour.


You are entitled to a review in the following circumstances:

  • If you are ineligible or none qualifying to join the register
  • Where you feel you have been unfairly treated in the allocation process
  • Where you have been removed from the register other than at your own request
  • Where you disagree with your banding
  • Where you disagree with your registration or effective date
  • Where you disagree with the removal of your priority

The review process

In all cases you must make a request within 28 days of the date of the letter informing you of the decision.

Where you do ask for a review of the decision you will be invited to submit any further information.

You are not required to provide reasons for challenging the decision however it may help your case to provide such information in writing. The Officer involved in the original decision will not be involved in the review. Homelessness reviews will be carried out by the Housing Options team.